Terms of Service

Effective Date: January 1, 2024

Welcome to Jotsi. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using Jotsi's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

Jotsi provides professional staffing and business support services, including but not limited to:

• Virtual assistant services
• Accounting and bookkeeping support
• Technology staffing
• Digital marketing services
• Customer service support
• Administrative assistance
• Industry-specific staffing solutions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms, fraudulent activity, or non-payment of fees.

4. Service Agreements

4.1 Engagement Terms

Specific services will be governed by separate engagement agreements or statements of work that outline the scope, deliverables, timelines, and fees for each project.

4.2 Service Quality

While we strive to provide high-quality services, we do not guarantee that our services will meet all your requirements or be uninterrupted, timely, secure, or error-free. Services are provided on an "as is" and "as available" basis.

5. Payment Terms

5.1 Fees

You agree to pay all fees associated with the services you purchase or use. Fees are non-refundable unless otherwise stated in writing.

5.2 Payment Methods

We accept various payment methods as specified on our website. You authorize us to charge your selected payment method for all fees due.

5.3 Late Payments

Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for overdue accounts.

6. Intellectual Property

6.1 Our Property

All content on our website, including text, graphics, logos, images, and software, is the property of Jotsi or its licensors and is protected by intellectual property laws.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purpose.

6.3 Client Materials

You retain ownership of materials you provide to us. By providing materials, you grant us a license to use them as necessary to perform our services.

6.4 Work Product

Unless otherwise agreed in writing, work product created by our team for you becomes your property upon full payment of all fees.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the service relationship. This obligation survives the termination of these Terms.

8. Acceptable Use

You agree not to use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Harass, abuse, or harm others
• Engage in fraudulent or deceptive practices
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOTSI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.3 Maximum Liability

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Jotsi, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of or related to your use of our services, violation of these Terms, or violation of any rights of another.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

11.3 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive your right to participate in any class action or representative proceeding.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date." Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with any engagement agreements and our Privacy Policy, constitute the entire agreement between you and Jotsi regarding our services and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: